PCB Printed Circuit Boards - Customer Service Questionnaire

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Customer Service Questionnaire

Your replies will be anonymous. Your help and feedback will assist us to improve our service.

Are you interested in any of the following new products/services?
(no, a little, sometimes, frequently, very much so = 1,2,3,4,5,)

A weekly 0.8 mm FR4 4 layer service?

(Numeric input only)

A weekly 1.6 mm Polyimide 2 layer service?

(Numeric input only)

A weekly 1.6 mm PTFE service?

(Numeric input only)

A PCB Train Express 1.6 mm FR4 4 layer service?

(Numeric input only)

A solder paste stencil (laser cut) service?

(Numeric input only)

How do you rate our product technical quality?
(Answer/ 1 = poor, 2 = not to bad, 3 = OK,
4 = good, 5 = excellent)

How do you rate our delivery performance?
(Answer/ 1 = poor, 2 = not to bad, 3 = OK,
4 = good, 5 = excellent)

How do you rate our customer service?
(Answer/ 1 = poor, 2 = not to bad, 3 = OK,
4 = good, 5 = excellent)

Have you any suggestions for new products or general improvements to our service?

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